Strategy development — the typical top-down, command and control model — needs to be challenged by an alternative approach. Our Luna Tractor approach is a customer-centric, outside-in view on strategy and planning with a human-focused view on organisation design.
Why?
We help people and organisations to be better. We are a passionate and diverse collective who believe the new competitive advantage is the ability to anticipate, respond, and adapt to change.
What?
With you, we’ll ask the big questions and confront difficult truths so that you, your people and your organisation can drive innovation, transformation and lasting cultural change to become remarkable.
How?
We love working hands on: going to where the problems are in order to learn and diagnose. We help teams and organisations, teaching them new tools and techniques as well as addressing the Human Factors which influence our performance.
Culture
Many programs, products and methodologies fail to recognise the role of people in the system. Along with adopting new ways of working; training individuals and teams with skills and expertise in ‘human factors’ has a huge influence on performance and the ability to adapt. We employ a range of internationally-recognised tools, expertise, and a skills-based approach to catalyse our work.
Delivery
Systems Thinking is a proven way for businesses to innovate and adapt quickly to new and changing economic contexts. We frequently find people have frustrations with the shortcomings of ‘Agile IT’ delivered using mainstream methodologies like Scrum, Kanban or SAFe. We overcome this by returning to the first principles of Agile and Lean, which both derive from Systems Thinking and apply these approaches to non-IT and knowledge work.
Ways of Working
We offer planning, education and coaching to enable teams to build their own bespoke best-practice approach using a suite of systems thinking inspired tools.
We work alongside you to make sure you’re self-sufficient as quickly as possible — rather than taking over and doing it for you.
Autonomy is your jetfuel.
Human Factors
Human Factors is a scientifically-valid and empathetic understanding of how people can best function — as individuals and high-performing teams — as they interact with systems, environment and each other.
We employ a skills-based methodology, because while understanding is invaluable, it’s your skills that translate knowledge to behaviour and performance.
Team Performance
Measuring, monitoring and optimising team performance is a key part of successful change.
We use a range of tools from short surveys, team retrospectives, ethnographic interviews and more to help teams understand and measure how they are going and how they can improve.
Visual Management
Total transparency of work, plans and other contextual information is a huge enabler for individuals, teams and organisations.
As a team, we have built and used hundreds of unique visual approaches. Every team is different and capturing and sharing that is essential to success.
Story-telling
Because we’re hard-wired to tell stories — we’re hard-wired to listen to stories.
We use and teach story-telling to drive deeper meaning, value and authenticity in the work and strategies that you’re building.
Workspace Design
The physical space we work in impacts on the way we feel, interact and how productive we are.
We take a human-centred and design-led approach to gain rich understanding of the spatial and environmental needs of individuals, teams, organisations and physical space. From these insights and our experience we help you create practical plans for your workspaces.
