Become Remarkable

Unlearn. Reinvent.


The Luna Brains Trust

People with a passion for improving outcomes and the felt experience.


We love solving problems.

We solve problems, by asking the questions differently.

Guiding transformation.

Teams and organisations are complex systems which make changing and improving them hard. We help you to enable change through four different but complementary approaches (Systems Thinking, Design Thinking, Brave Leadership and Empowering Teams).

Each approach is beneficial in isolation, yet we know engaging with all four at the same time has a powerful multiplying effect.

How we work with you.

We love working hands on. We go to where the problems are in order to learn and diagnose. We help teams and organisations by teaching them new tools and techniques and driving improvements in culture.


Systems Thinking

The right structure

Agile philosophy and tools
Lean approaches
Visual management
Focusing on the whole system



Design Thinking

The right mission

Customer-centric tools
Understanding and insights
Human Centred Design



Brave Leadership

Clear the way

Trust not control
Direction not tactics
Service over self-interest
Active participation



Better Humans

Trusted and decisive

Engaging people closest to a problem
Freedom and accountability
Valuing team over self
Effective workspaces



Value / Impact.

Powerful and multiplying effect

Moving more quickly, reducing perfectionism.
Eliminating waste and rework.
Alignment with customers.
Shared understanding of priorities and purpose
Team productivity and engagement


Human Factors training with Luna Tractor was the best course I have ever done in my life!

Richard BussoANZ Digital Strategy & Business Performance

I wasn’t sure what we were getting through Luna's discovery phase. I’m very happy with what's been delivered… it’s everything in one spot.

Paul HulettChief Information Officer — GMHBA

Luna built a scalable system and culture enabling BAUM to grow it’s bicycle manufacturing capacity and serve an expanding international dealer network.

Darren BaumFounder — BAUM Bicycles

Luna worked with the entire iCareHealth organisation to transform us into an integrated, customer-driven product development team which delivers value.

Chris GrayCEO — iCare Health

Start by Starting

It’s always easy to find reasons why we shouldn’t change, or to feel overwhelmed by all the choices and scale of the problem. Choose instead to just start.

Understand how we start together

Blog? We certainly do…

The Luna team and friends share their thoughts on customer insights, strategy and stories, how we work and how humans perform.  Plus of course a little dose of space nerdery.

Consider our brains picked

We go to the source of the problem. So that we understand the problem.