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Human Factors Courses

By March 7, 2016July 23rd, 2016No Comments

Throughout the year we run a series of invite only Human Factors Courses using the PCM methodology developed at NASA.  Please get in touch if you would like to know more and book a place.

What is the Process Communication Model (PCM) ?

PCM is a scientifically-validated toolset developed in partnership with NASA to help individuals better manage themselves and others, translating potential in to performance. PCM is accredited by the Australian Colleges of Surgeons and Anaesthetists, Paediatricians, and General Practitioners.

We use PCM as a foundation of our Human Factors practice at Luna Tractor by teaching skills and not rules so that you can:

  • Decode behaviour and assess personality traits.
  • Even better connect and communicate by winning motivation and co-operation.
  • Prevent, manage and resolve conflict.

Our personal experience working with a range of organisations is that it’s a potent multiplier for the Agile, Lean and Systems Thinking approaches we also teach — the other side of the coin if you like.  We need to solve for People AND Systems.

The three days cover not only an introduction to PCM but active skills development to ensure you leave with ability to better connect and communicate with others.  Lots of time for questions, practice and understanding.  Contact Luna Tractor with questions or for more information.

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