Become Remarkable

Unlearn. Reinvent.


The Luna Brains Trust

People with a passion for improving outcomes and the felt experience.


We love solving problems.

We solve problems, by asking the questions differently.

Designing new futures together.

The only sustainable competitive advantage is the ability to innovate, adapt and deliver through lasting cultural change.

We go to where the problems are in order to learn and diagnose. We help teams and organisations by teaching them new tools and techniques and working with leaders to design new futures. We love working hands-on. We do it together with you, not for you.

How we work with you.

Teams and organisations are complex systems, which makes changing and improving them difficult. We help you to enable change through different yet complementary approaches; Systems Thinking, Design Thinking, Narrative Thinking, Brave Leadership and empowering Better Humans. Each approach is beneficial in isolation, yet we know engaging the right combination of approaches, done concurrently, has a powerful multiplying effect.


Systems Thinking

The right structure

Agile philosophy and tools
Lean approaches
Visual management
Focusing on the whole system



Design Thinking

The right mission

Customer-centric tools
Understanding and insights
Human Centred Design



Brave Leadership

Clear the way

Trust not control
Direction not tactics
Service over self-interest
Active participation



Better Humans

Trusted and decisive

Engaging people closest to a problem
Freedom and accountability
Valuing team over self
Effective workspaces



Narrative Thinking

Storytelling for business

Communicate ideas and make meaning
Emotion versus logic
Transform concepts to reality
Build engagement and participation
Marry future with present



Value / Impact.

Powerful and multiplying effect

Moving more quickly, reducing perfectionism.
Eliminating waste and rework.
Alignment with customers.
Shared understanding of priorities and purpose
Team productivity and engagement


Human Factors training with Luna Tractor was the best course I have ever done in my life!

Richard BussoANZ Digital Strategy & Business Performance

I wasn’t sure what we were getting through Luna's discovery phase. I’m very happy with what's been delivered… it’s everything in one spot.

Paul HulettChief Information Officer — GMHBA

Luna built a scalable system and culture enabling BAUM to grow it’s bicycle manufacturing capacity and serve an expanding international dealer network.

Darren BaumFounder — BAUM Bicycles

Luna worked with the entire iCareHealth organisation to transform us into an integrated, customer-driven product development team which delivers value.

Chris GrayCEO — iCare Health

Start by Starting

It’s always easy to find reasons why we shouldn’t change, or to feel overwhelmed by all the choices and scale of the problem. Choose instead to just start.

Understand how we start together

Blog? We certainly do…

The Luna team and friends share their thoughts on customer insights, strategy and stories, how we work and how humans perform.  Plus of course a little dose of space nerdery.

Consider our brains picked

We go to the source of the problem. So that we understand the problem.