The Luna Brains Trust
People with a passion for improving outcomes and the felt experience.
We love solving problems.
We solve problems, by asking the questions differently.
Designing new futures together.
The only sustainable competitive advantage is the ability to innovate, adapt and deliver through lasting cultural change.
We go to where the problems are in order to learn and diagnose. We help teams and organisations by teaching them new tools and techniques and working with leaders to design new futures. We love working hands-on. We do it together with you, not for you.
How we work with you.
Teams and organisations are complex systems, which makes changing and improving them difficult. We help you to enable change through different yet complementary approaches; Systems Thinking, Design Thinking, Narrative Thinking, Brave Leadership and empowering Better Humans. Each approach is beneficial in isolation, yet we know engaging the right combination of approaches, done concurrently, has a powerful multiplying effect.
The right structure
Agile philosophy and tools
Focusing on the whole system
The right mission
Understanding and insights
Human Centred Design
Clear the way
Trust not control
Direction not tactics
Service over self-interest
Trusted and decisive
Engaging people closest to a problem
Freedom and accountability
Valuing team over self
Storytelling for business
Communicate ideas and make meaning
Emotion versus logic
Transform concepts to reality
Build engagement and participation
Marry future with present
Value / Impact.
Powerful and multiplying effect
Moving more quickly, reducing perfectionism.
Eliminating waste and rework.
Alignment with customers.
Shared understanding of priorities and purpose
Team productivity and engagement
Human Factors training with Luna Tractor was the best course I have ever done in my life!Richard BussoANZ Digital Strategy & Business Performance
I wasn’t sure what we were getting through Luna's discovery phase. I’m very happy with what's been delivered… it’s everything in one spot.Paul HulettChief Information Officer — GMHBA
Luna built a scalable system and culture enabling BAUM to grow it’s bicycle manufacturing capacity and serve an expanding international dealer network.Darren BaumFounder — BAUM Bicycles
Luna worked with the entire iCareHealth organisation to transform us into an integrated, customer-driven product development team which delivers value.Chris GrayCEO — iCare Health